Why don’t I see the process window when exporting Acknowledgements?

Good file maintenance habits can reap considerable savings of time and frustration. Organizing files by file type, or extension, makes finding files quicker and easier. Creating folders for specific types of files can insure that they are backed up regularly by your IT Department. Using Favorites to label and save the locations of folders is a quick way to find and access your files.

I am attempting to export using the Source Codes as my selection criteria. However, I am not getting any records to export, what could be the cause?

I don’t see an option for a breakdown of additions and removals by subscriber in the Audit Reports. Where can I find this?

What is the best way to import a batch of about 25,000 prospects, select a portion of them based on a source code, and change them to active subscribers to achieve my subscription requirements?

One of our Circulation Directors is relocating out of state but still needs access to First Edition which will continue to be installed here in our corporate office. How can this be accomplished?

Recommended Minimum System Requirements

List of First Edition Payment Type Codes

This is a discussion of accounting methods with regards to deferred and earned income in First Edition.

Why the Adds/Drops report in the Circulation Reports does not match Additions/Removals in the Audit Reports

This article discusses the error message "Reget_Lock GetDIR Record in Use!"

What are General Protection Faults and how can I avoid them?

Renewal Notices can be generated for subscribers with inactive efforts if the Renewal Notice Adjustment options are set incorrectly

This article discusses restoring files created by FeBackup or by the backup option in Update.

Unit Audited Publications

Errors that occur when attempting to import new subscribers or prospects using the Standard Import Module

How to export customer addresses from the NCOA module

This article will discuss common connection problems and their solutions for both First Edition and Post.

This article describes the steps for creating a custom matchcode for the Duplicates report.

This article shows you how to add a new user-defined field to First Edition.